Dallas Lawyers Bring Lawsuits Under the TCPA to Protect Consumers from Spoofing, Robocalls, and Text Messages

Eric Roberson, Attorney

Eric Roberson, Attorney

Are you frustrated by robocalls and seemingly nonstop telephone solicitations? Our consumer protection attorneys have years of experience dealing with the companies behind these calls. The TCPA, the federal statute known as the Telephone Consumer Protection Act, targets companies behind calls to cell and landline phones, text messages, and faxes. Commonly known as robocalls, these calls are illegal in most instances if they are generated by an automatic telephone dialing system (ATDS) or use recorded or computerized messages. An ATDS is a computer dialing system that stores and produces phone numbers using random or sequential number generators.

What the TCPA Says About Spoofing, Dropped Calls, and the Do-Not-Call List

The TCPA and its regulations prohibit more than just robocalls. The anti-spoofing regulations of the TCPA prohibit the transmission of misleading or inaccurate caller identity information with the intent to defraud. The dropped call section of the TCPA prevents automated calls that hang up without providing the caller identity as a means to get those callers on the do-not-call list. The TCPA also prohibits any calls to a phone listed on the federal do-not-call registry that is used primarily for non-business purposes. Each of these aspects of the TCPA can be used as the basis of a claim, in addition to robocalls.

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Making a TCPA Claim

Our consumer protection attorneys have decades of experience with TCPA claims. There are specific steps to be taken when mounting a claim of abuse by phone or fax. You should keep a record of the type of contact (call-text-fax), date, time, caller’s identity, and a conversation summary for each contact. Save voicemail messages. If you put the caller on the do-not-call list registry, keep a copy of the letter sent to the Federal Trade Commission’s Do Not Call Registry. If you are successful in a lawsuit, you can recover up to $500 per call that violates the TCPA, or its regulations, and up to $1,500 per call for intentional violations.

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Click on this link to read some of the many client testimonials that people have sent us to thank our consumer protection attorneys for getting them back on track. Kilgore & Kilgore can do the same for you.

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To see if we can help you with a consumer protection case, contact us. We offer a free review of the facts of your case. Just complete and submit a contact us form. Click here to get started, contact Kilgore Law.

Press Release

New law for anti-robocall measures announced giving more enforcement powers and speeding up the ability of phone companies to block robocalls without charging customers for doing so.
Press Release: News Thud, January 2020